You can read about the product here, but we've found the most effective way for you to
learn about AppColl is to let us show you the system live. We do this through and interactive
online meeting that takes about 30 minutes. This session will give you an overview of all the
modules in AppColl and give you a chance to ask questions. We can also cover areas of interest
in much more detail, if desired. At the end of the session, you should have more than enough
information to determine if AppColl is going to fit your needs. You will also have received your
first training session on the system so when you sign up, you'll be all ready to go!
We hear this everyday and it's why we exist. We built AppColl utilizing modern cloud-based
technology to make it accessible, affordable and easy. What does that mean?
First, as AppColl is a cloud application, you can access your information from any device,
anywhere, using any browser. AppColl works well on PCs, Macs, iPads, Android tablets and any
other device that has a browser and access to the internet. We test the system on Internet
Explorer, Chrome, Firefox and Safari. We don't install any software on your device, so really all
you need is a working browser. If you’re on vacation or away from the office, it doesn’t matter.
If you have access to the Internet you have access to all your information.
Second, utilizing cloud computing allows us to deliver the best product with the best support
at affordable prices. We're able to take your feedback and suggestions, incorporate it into the
system and easily deliver it rapidly to all of our customers. This means much faster turnaround
for any new features or problem resolutions. And with cloud computing, servers and storage are
on an as-needed basis and scale as our customers grow so we always have enough capacity to
meet your needs. We're able to do this with plans for Prosecution Manager, starting from $100/month.
Lastly, AppColl was designed from the start to be easy-to-use. The features and functionality are
what our customers told us they needed and in a couple of training sessions we get you ready to
go. If you need more…no problem. We’ll do as many as you need…free of charge. We want you
to feel we’re part of your team.
We deal with this everyday so that you don’t have to…so don’t worry.
We have an automated process whereby we import your patent and trademark cases with
as little as the serial number and client. We download and import most of your patent and
trademark cases from PAIR and TSDR and thus make the information complete and accurate
according to the USPTO. It typically takes a day or two to import the data, check it and clean
it up and you’re ready to go. If you find you’ve forgotten some cases or want to make some
changes later, just let us know and we’re happy to do it for you.
It’s very common for a client to import all their information to AppColl then decide they want to
change the attorney reference for all cases because the new firm does it differently than the old
firm. No problem…we’re used to it and it’s easy to change.
As far as learning the system, we’ll train you using your data in the system with as many sessions
as you need. Typically we find that a couple of sessions do the trick. We also have
videos, FAQs and a very convenient support comment feature in the system to help with any
questions you may have.
This is important. We feel strongly that the information in your account in AppColl is your data,
it should be well protected, and you should have access to it at all times.
All data in AppColl is accessed over a secure https link behind a secure login. The data in your
account is stored in a physically separate database file from all other customers. This ensures
that you only see your data. These database files are accessed through a separate software
access layer with its own separate authentication to further protect your data. All documents are stored encrypted at rest using the latest technologies. We maintain a fully redundant backup site geographically separated from the primary site to provide the best service availability in all situations. We also back up
your data daily in two different physical locations.
Every module in AppColl has an “Export” link. With a couple of clicks, you can download all of
your data to a .CSV (Comma Separated Value) file on your local hard drive. You can use the .CSV
files as a local back-up of your data or you can generate custom reports containing any piece of
data from your account.
Also, if you ever want a complete copy of all of your information all you have to do is ask. We'll provide you with an SFTP login to download a complete copy of your data.